VSTEP Listening Mock Test 03

1. Why is the woman calling?

• A. To make an appointment
• B. To speak with Dr. Johnson
• C. To confirm an appointment
• D. To receive some medical advice

2. What is probably true about the man?

• A. He is a doctor.
• B. He is very busy these days.
• C. He is the woman's friend.
• D. He will be late for the appointment.

3. What does the woman ask the man to do?

• A. Show up to his appointment a little earlier
• B. Get more medical insurance
• C. Wait 10 minutes in the waiting area
• D. Always arrange his appointments a day early

4. What will the man likely take to his appointment?

• A. His past medical records
• B. Some insurance documents
• C. His appointment book
• D. An application form

5. Who most likely are they?

• A. Journalists
• B. Doctors
• C. Lawyers
• D. Restaurant owners

6. Who has been mentioning the study to the woman?

• A. Her patients
• B. Her mother-in-law
• C. Her doctor
• D. Her friends

7. When will they likely attend the conference?

• A. Today
• B. Friday
• C. Saturday
• D. Sunday

8. Who is going to visit the woman?

• A. Her friends
• B. Her husband
• C. Her mother-in-law
• D. Her patients

9. What are they talking about?

• A. A newly released product
• B. The duration of the warranty
• C. A customer they helped
• D. A vehicle the man recently fixed

10. According to the man, what was the customer most satisfied with?

• A. The low cost of the repair work
• B. The free service they provided
• C. The competitive price of their products
• D. The length of the warranty period

11. What do the speakers feel makes customers happy?

• A. The low price
• B. The great service
• C. The free gifts
• D. The store hours

12. What is true about the customer?

• A. He is a loyal one.
• B. He thought the warranty had expired.
• C. He will definitely come back to the store.
• D. He will recommend the store to his friend.